Testimonials

We're interested in hearing about your experience. Submit your own testimonial by filling out our Customer Survey.

  • "I just purchased a new Road GLide Limited , my dealership experience was excellent. My salesmen Larry, was one of the best I have ever had; he was fast , knowledgeable, and just a good dude. Tony in parts was also very helpful. overall I am very happy with the entire transaction."

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    John Toth - Chardon, OH
  • "Thanks to Joey , service and parts. Installed WHIM module. Great job. Recommend dealership to all."

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    Greg Prokop - Concord, OH
  • "most places will sell you a bike to ride and that's it. but this dealership really made you feel like family when buying a bike. everyone was friendly and very helpful. i could not ask for more."

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    curt nadvornik - wickliffe, OH
  • "I feel like I have a lot of new friends when I come in."

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    James Spikes - BROOKLYN, OH
  • "Tony and Gary have been very good helping me with buying parts and accessories."

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    r0n mivsek - chardon, OH
  • "Great dealership, All staff friendly and courteous. Thanks Larry and Butch, on my new purchase and to all at Western Reserve."

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    Gregory Prokop - Concord, OH
  • "Started dealing with service department on my 2016 RGU. Needed tuned after previous owner made a lot of mistakes in the build. Gary was great and his knowledge of cams and what it takes to make a bike run right is top notch. He took the time to fully explain everything that was going on and why in a way anyone would understand. Never had someone at a dealer treat me like my issues mattered to them too. Bike just wasn't spec'd out right. Nothing they could do with that. Decided to cut my loses and look at a new one. I had spoken to Leonte a few times while just browsing through the dealership. He never once asked if I wanted to buy a bike. We just talked bikes and riding. First salesman to not try to sell me something. I knew if I ever was going to buy a new bike I'd buy it from him. He's not a common find these days. A genuine good guy. I could have bought my bike anywhere. But that kid earned my business. He's got great taste in bikes too. Lol."

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    John Sylvia - Madison, OH
  • "Western Reserve Harley is the only stop you need to make to purchase your Harley. I bought a 2016 Dyna Street Bob. Larry, my salesman, was awesome with giving me a great deal, found me great financing and was very detailed in explaining the bike. Finance Manager, Evil, explained all financing in great detail and had all paperwork ready to be signed. This dealership will go above and beyond to make your experience great!!!!! I will definitely buy from them again!!!!!!!"

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    Jason Merritt - Painescille, OH
  • "This is the fifth motorcycle I've purchased here which should tell you everything you need to know. Sales, parts, service are all excellent. Thank you all so much!"

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    James Robbins - Fairport Harbor, OH
  • "A huge thank you to Patty (hope I spelled it correctly) and Joey for the wonderful experience we had in your dealership on Saturday, March 12, 2016. We had travelled 5 hours to reach your dealership as part of our first ride of the season. We will be back to visit during our riding season. Thank you, Bevan and Natalie"

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    Bevan &Amp; Natalie Beauchamp - Oakville, ON
  • "I have been a customer since 2010 and have always been treated with respect. I have found there sales and service employees are quite knowledge and very helpful.. I have always felt welcome even if I just looking around.or asking for help setting up the DAV run to the River.."

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    John O'Malley - Perry, OH
  • "Just purchased a 2016 Street Glide Special this is the second new Harley from Western Reserve. It's always a pleasant experience. Sales and management staff are both easy to work with and accommodating. If you're in the market I highly recommend this dealer."

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    Harold Kish - Geneva, OH
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    Anonymous - Chagrin Falls, OH
  • "I feel that WRHD is like a family once you take the time and get to know the people."

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    John O - Perry, OH
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    Eugene Otto - mentor, OH
  • "I have made several purchases and been happy with each one. Evil has been a great help with my last purchase. Patty has been great with the help on setting up runs with DAV Chapter 42 for the past 12yrs. ever since I have been doing business with this dealership I have felt welcomed and friendly from the staff."

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    John Omalley - XX
  • "First off, I don't like buying vehicles of any kind due to previous experiences with sales personnel and their managers. Having said that, I have never had a better experience with any sort of dealership as I've had with WRHD. Evil was the first person I talked to and honestly he walked me through the whole experience like a good friend would. I wasn't sure what to get (kind of wanted a Fatboy but I'm just too big) and he let me sit on a lot of bikes and I finally found what I needed with a Road King Police. I am a former rider but never owned a Harley and it'd been years since I rode. I asked a lot of questions and he was very patient and made sure I understood everything I needed to know. The dealership gave me a great price for the bike and Evil and Scott stepped me through the purchase like old friends. Since I am a big guy getting a bike that fit was tough but Evil was a big help. Joey also helped me pick out some gear for riding. Very helpful, very knowledgeable, and very informative. I made the newbie mistake of leaving the accessories on and knocked out my battery. I was close by to the shop, called Evil and he got service to send a guy out, gave me a jump start and made sure I got back to the shop. Service checked over the bike and battery making sure it wasn't defective gave the bike a clean bill of health and sent me on my way. I'm not one to pass out praise lightly, but I can say this. I will always be a loyal customer of Western Reserve. I would not hesitate to send anyone I know to them."

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    Dave Smith - XX
  • "I purchased a '14 street glide from WRHD. Everyone was very personable and just an all together great guy. I enjoy the bike and i also enjoyed the whole attitude of the staff. Thank You"

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    Terry Tennant - XX
  • "Thanks to parts and service. Installed Cobra, slip ons. Great service,, bike sounds and runs great."

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    Gregory Prokop - XX
  • "I walked into the dealership for tires and rode home a beautiful Road Glide Ultra. The staff greeted me at the door and asked how I could be served; after a brief conversation my salesman had me test driving a fantastic bike. As a purchasing agent by trade I have never felt more comfortable with a purchase before, during and after the sale. I highly recommend WRHD!!!"

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    Terry Hambleton - XX
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