"I had not even thought about purchasing a bike until I looked up from across the street (Ford Dealership), saw your sign, and said to my wife, "I want a motorcycle for Christmas". It had been almost 25 years since I owned my last bike. My wife and I pulled in, checked to make sure the dealership was open, and in we came. We were immediately greeted by, little did we know at the time, our sales person "Evil". Not having a clue where to start, we headed directly for the used bikes. After a few minutes of discussing colors and styles the questions began to flow like water. I had always loved the V-Rods and specifically in silver. Hearing talk of this, Evil, as a good sales person should, spoke up: "Well, we have one right up front. Let me show you"... and off to the races we went. I asked lots of foolish questions which Evil answered very confidently and politely, careful not to be condescending to a novice like me. I was sold until my eye wandered two bikes down where I saw a 2012 Sportster 48. I was fascinated by its retro look, the wide spoked front wheel/tire and the peanut shaped tank. It was the quintessential old school bike which the two of us could enjoy. From there it was the most pleasant experience I have ever had purchasing any type of vehicle. The entire staff made us feel comfortable and like, well...family. From there we were introduced to all the family members along the way. We were given a very fare deal, financing was simple and expedient, and afterwards we thoroughly enjoyed the tour of the fab shop, dyno test room and winter storage areas given by Jim Richards. The bike was prepped and delivered the very next day via Western Reserve's enclosed trailer. It arrived at the promised time and I couldn't be happier. Stacy and Zoli, your passion for this business is evident in the way you handle customer service, your outstanding facility, and most importantly, your exceptional staff. I highly recommend the experience. Thank you and we look forward to meeting you both...."
Jon - XX